Effective Date: Nov 18, 2024

These Terms and Conditions ("Agreement") govern your use of the services provided by Dionne Empowerment LLC ("we," "us," or "our"), including our CPR training, hypnotherapy, coaching, energy healing, spiritual counseling services, as well as any other products, services, classes, workshops, events or content offered through our website at https://www.DionneEmpowerment.com.

By accessing or using our website or services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our website and services.

1. Services Provided

We provide CPR training and hypnotherapy services. Our services are delivered both in-person and online (where applicable). Detailed information about the services, pricing, and schedules are available on our website.

2. Registration and Account Creation

To use certain services, you may be required to register an account on our website. You agree to provide accurate and complete information when registering and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

If you create an account with us, you agree to use our website and services only for lawful purposes and in a manner that does not infringe upon the rights of others or violate any applicable laws.

3. Payment and Fees

All payments for our services are processed through third-party payment processors, such as Stripe, Square, and PayPal, and are subject to their respective terms and conditions. We do not store any payment details on our servers. You agree to pay the fees associated with the services you select at the time of registration or booking.

Payment must be completed in full before services are rendered, unless otherwise agreed upon in writing.

4. Cancellations and Refunds

Cancellations by Clients: If you need to cancel or reschedule your booking, please notify us at least 48 hours in advance. Cancellations made within 48 hours of the scheduled service may be subject to a cancellation fee, as specified on our website or during the booking process.

Refunds: Refunds are issued at our discretion and only if services are canceled within a reasonable time frame as specified by our refund policy. Refund requests must be submitted to us in writing via email, and we will process refunds based on the nature of the cancellation or issue.

Full refund or rescheduling Request must be requested via email at LEAST 48 hours prior to the appointment, class, or event date and time.

No refund will be issued for any late requests via email, call, or text messages.

All refunds will be initiated from the processor as soon as the request has been received. Please allow 5-7 business days for your banking institution to receive and post the refunds onto your bank account.

5. User Conduct

When using our website and services, you agree to the following:

- You will not engage in any activity that disrupts or interferes with the operation of our website or services.

- You will not attempt to gain unauthorized access to any part of our website, system, or server.

- You will comply with all applicable local, state, and federal laws, rules, and regulations.

- You will respect the rights of other users and the terms of our website and services.

6. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Dionne Empowerment LLC or its licensors and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use our website and services for personal and non-commercial purposes.

You may not copy, modify, distribute, or create derivative works from any content on our website without express permission from us.

7. Limitation of Liability

To the fullest extent permitted by law, Dionne Empowerment LLC shall not be held liable for any direct, indirect, incidental, special, or consequential damage arising from your use of our website or services, including but not limited to personal injury, loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

While we strive to provide high-quality services, we make no guarantees about the results or outcomes of our CPR training or hypnotherapy services, and you acknowledge that individual results may vary.

8. Indemnification

You agree to indemnify, defend, and hold harmless Dionne Empowerment LLC, its officers, directors, employees, agents, and affiliates from any claim, demand, loss, or damage, including reasonable attorneys' fees, arising out of or related to your use of our website or services, your violation of these Terms and Conditions, or your infringement of any third-party rights.

9. Privacy and Data Protection

Your use of our services is governed by our Privacy Policy. By using our services, you consent to the collection and use of your personal information as described in our Privacy Policy.

10. Termination

We reserve the right to suspend or terminate your access to our website and services at any time, without notice, if we believe you have violated these Terms and Conditions or if we decide to discontinue providing services. Upon termination, your right to use our services will cease immediately, and you agree to stop using our website and services.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Maine in United States in which Dionne Empowerment LLC is based, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms and Conditions will be resolved in the appropriate courts in that jurisdiction.

12. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use our services after changes have been made, you accept and agree to the updated Terms and Conditions.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Dionne Empowerment LLC

Email: mattie.consultant@gmail.com

Phone: (207) 710-9288

Website: https://www.DionneEmpowerment.com

Conclusion:

By using our website and services, you agree to abide by these Terms and Conditions. If you do not agree with these terms, you must refrain from using our services.

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