Effective Date: Nov 18, 2024

Dionne Empowerment LLC ("we," "us," "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website and services, including our CPR training, hypnotherapy, coaching, energy healing, and spiritual counseling services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following personal information from you when you interact with our website, register for classes, or use our services:

Name, phone number, email address

Processed securely through third-party payment processors such as Stripe, Square, and PayPal

Information about your location is collected via our website hosting provider, Ueni.com, to improve service delivery.

Information collected for recording CPR and First Aid training attendance, scores for final exams, and certification issuance.

We only collect the information you provide directly to us through website forms, such as when signing up for classes, subscribing to newsletters, or making payments.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

To process your class registrations and appointment bookings, manage your account, and deliver the CPR training, hypnotherapy, coaching, energy healing, spiritual counseling services you have requested.

To send you newsletters, email reminders, notifications, and promotional materials related to our services.

Payment information is used solely for processing transactions via third-party payment processors (Stripe, Square, and PayPal). We do not store payment details on our servers.

To understand how our website is used and to improve our services.

We will only use your information in ways that are consistent with this Privacy Policy.

3. How We Protect Your Information

We take the security of your personal data seriously. We use secure servers provided by our web hosting company, Ueni.com, and encryption for payment processing through Stripe, Square, and PayPal to ensure that your personal and payment information is protected. However, please note that no method of transmission over the internet or electronic storage is 100% secure, so while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Third-Party Services

We do not share, sell, or rent your personal information to third parties. However, we use third-party service providers (such as Stripe, Square, and PayPal) for payment processing, Ueni.com for hosting our website, American Red Cross, Health & Safety Institute, and ProTrainings for recording CPR and First Aid training attendance, scores for final exams, and certifications. These providers may collect and store certain personal information to process payments or to provide website-related services. 

We recommend that you review the privacy policies of these third-party services to understand how they handle your data.

- Stripe: https://stripe.com/privacy

- SquareUp: https://squareup.com/us/en/legal/general/privacy

- PayPal: https://www.paypal.com/us/legalhub/paypal/privacy-full

- Ueni.com: https://ueni.com/en-us/privacy
- American Red Cross: https://www.redcross.org/privacy-policy.html

- Health & Safety Institute: https://store.osmanager4.com/Documents/Privacy/HSI_Privacy.htm
- ProTrainings: https://www.protrainings.com/privacy_policy

5. Data Retention

We retain your personal information only for as long as necessary to provide the services you have requested, comply with legal obligations, resolve disputes, and enforce our agreements.

If you wish to delete your personal data or request that we stop using it, please contact us at [email protected] and we will take appropriate action.

6. Your Rights

You have the following rights regarding your personal data:

- You can request access to the personal information we hold about you.

- If you believe any of your personal information is incorrect, you may update or correct it.

- You may request the deletion of your personal information, subject to applicable legal requirements.

- You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any email or by contacting us directly.

To exercise any of these rights, please contact us at [email protected].

7. Children’s Privacy

We do not knowingly collect personal information from minors under the age of 13. If we discover that a minor has provided us with personal information, we will take steps to delete such information as quickly as possible.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top of the policy. Please check this page periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Dionne Empowerment LLC

Email: [email protected]

Phone: (207) 710-9288

Conclusion

This Privacy Policy is designed to help you understand how we protect and use your personal information. By using our services, you consent to the practices described in this policy. If you do not agree with the terms, please refrain from using our services.